Coaching Effectiveness Profile | This Profile looks at an individual's ability to coach others successfully using the following competencies | Empathizing Ability
Listening Skills
The Capacity to Confront and Challenge Problem Solving Ability
Feedback Giving Skills
The Capacity to Empower
Mentoring Skills |
Communication Effectiveness Profile | This instrument looks at an individual's ability to effectively get their message across clearly using seven separate categories. These are: Empathizing Receiving Clarifying Understanding Reading non verbal clues Feedback giving Transmitting your message | Getting your message across in a way that is clear and coherent is a critical skill in both organizational and personal life. The Communication Effectiveness Profile looks at the large and often complex subject of communicating with others
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| Creativity and Innovation Profile | The Creativity/Innovation Effectiveness Profile provides a detailed process for assessing an individual's existing capacity to be creative. This is done by measuring creativity and innovation in seven competency categories | Creative consciousness Level of curiosity Pattern breaking skills Idea nurturing ability Willingness to experiment and take risks Courage and resilience level Energetic persistence |
| Customer Service Commitment Profile | The Customer Service Commitment Profile is designed to help individuals understand how much "service excellence" is offered to the customer | The level of service excellence they offer and that is offered by the organization as a whole are assessed
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| Diversity and Cultural Awareness Profile | This instrument looks at the measure of commitment to diversity and awareness of cultural differences as it exists from two perspectives - the individual view about their own commitment, and the commitment of the organization around them | The PCA profile provides a detailed gap analysis in six diversity and cultural awareness categories. These are Predisposition and Climate, Levels of Inclusion and Assimilation, Levels of Tolerance and Understanding, Degree of Empathy, Organizational Adaptation and Persistence and Commitment |
| Emotional Intelligence Profile | Emotional Intelligence is a key factor in personal and professional intelligence, but how can we develop it completely if we have not measured it?
This Profile uses participant responses to specific situations, real and hypothetical, on two scales: Degree of Structure, and Motivation or Drive, creating a four-quadrant grid to help describe the tendency to draw on one or more of the following styles | Reflective
Conceptual
Empathetic
Organized
The EI Profile plots relative individual scores in all these quadrants, and provides detailed explanatory/interpretative notes.
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| Leadership Effectiveness Profile | Using the Leadership Effectiveness Profile will help determine whether/which other Profiles should be used for a more complete picture of an individuals effectiveness as a leader. | The Leadership Effectiveness Profile assesses eight leadership competencies:
Emotional Intelligence
Contextual Thinking
Directional Clarity
Creative Assimilation/People Enablement
Reciprocal Communications
Change Orchestration
Drive/Persistence |
Learning Styles Questionnaire
| Learning can take place in almost any place at almost any time. However, the methodology or approach that is used (by both the giver and receiver of information) may vary considerably and may be successful to a greater or lesser extent depending upon the situation or the circumstances in which learning is expected to occur | Learners come from a wide variety of cultural backgrounds, have many different experiences, and use different methods of learning. The only thing that can be said with certainty is that every individual learns in his or her own particular way.
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| Listening Effectiveness Profile | The Listening Effectiveness Profile measures an individual's capacity to listen effectively, empathetically, and attentively using the following competencies | Predisposition/Temperament
Creating a Conducive Climate
Showing Positive Interest
Reading the Speaker
Empathizing
Paying Attention and Concentrating
Understanding and Reflecting the Message
The report gives individuals a clear indication of their relative performance in each competency, as well as detailed interpretative notes to use in personal-action planning
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| Negotiating Style Questionnaire | This instrument integrates fully with the conflict instrument in looking at the 'levels of energy' and 'levels of empathy' that may be used in a negotiation. The instrument plots individual scores in all quadrants of a grid, which reveal their use of four distinct negotiating styles | These are the styles of Pushy bullying, Quietly manipulating, Carefully suggesting, and Confidently promoting |
Personal Stress and Well-Being Assessment
| This Profile takes a holistic look at stress and well-being in the following competencies | Predisposition
Physical Fitness
Nutrition and Diet
Personal Well-Being
Emotional Balance
Emotional Habits and Control
Work Life
The report gives individuals a clear indication of their relative levels of stress, and detailed interpretative notes to use in personal action-planning
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| Problem Solving and Decision Making Profile | This Profile measures an individual's ability to solve problems and make decisions using the following competencies | Critical Thinking
Data Gathering and Processing
Tool Selection Methods
Lateral Conceptualization
Alternative Weighing Ability
Risk Assessment Skills
Perception Judgment
The report gives individuals a clear indication of their relative performance in each competency, as well as detailed interpretative notes to use in personal action-planning
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| Sales Effectiveness Profile | In an increasingly competitive world, an effective salesperson needs a wide variety of skills and competencies in order to be successful.
These skills and competencies include the ability to
| Appreciate Customer Needs and Expectations
Listen Attentively
Be Analytical
Problem Solve
Handle Objections and Complaints
Communicate and Present Effectively
Show Personal Warmth and Empathy
Demonstrate Tenacity and Self Motivation
Be Well-Organized and Resourceful
The Sales Effectiveness Profile report provides a clear indication of an individual's effectiveness in each skill/competency area, as well as interpretative information to use in personal action-planning
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| Teambuilding Effectiveness | This instrument looks at an individual's ability to effectively build the team using the Forming, Storming, Norming and Performing model and using seven separate categories in all. | This instrument looks at the ability to effectively build a team using the Forming, Storming, Norming, and Performing model. It is critical to understand the stages through which a typical team will travel over time. Within these stages seven categories of teambuilding competency can be derived. |
Time Management Effectiveness Profile | This Profile measures how effectively individuals manage their time in a range of different situations and circumstances. The Time Management Effectiveness Profile looks at the following competencies | Pre-disposition/Temperament
Preparation Skills
Organizational Ability
Pressure Management Skills
Delegation Skills
Interruption Management Skills
Results Orientation |